6001 Oak Canyon
Irvine, California 92620-4205
U.S.A. TEL: 949-451-1450
|Important Notice for Meade Telescope Owners|
|Congratulations on your purchase of a Meade Telescope.
Meade telescopes are manufactured by Meade Instruments Corporation.
|Your Meade telescope has been checked twice at the
factory for optical, mechanical, and cosmetic quality. We firmly believe you will find the
telescope to be everything you expected, and more.
|If you think that a part is missing, please first
check the instruction manual carefully, to confirm the parts and accessories included with your Meade telescope model.
|In the unlikely event that you encounter a problem
with your telescope, we urge you to call or fax the Customer Service Department at Meade
Instruments Corporation, not the dealer from whom the telescope was
purchased. Out telephone and fax numbers are listed below.
|Our Customer Service staff is highly trained in
telescope servicing, and we maintain a large stock of parts for virtually every Meade telescope model.
Generally, we can resolve a problem more quickly than is possible by your working through your dealer.
|Note: At certain times of the year (most particularly,
the two weeks immediately following Christmas), you may find that our telephone line are busy.
In the event we are unable to take your call immediately, please leave a message on our voice-mail or send us a brief fax outlining the nature of the problem.
A Customer Service representative will return your call or fax as soon as possible.